Scottsbluff Auto Repair

We find that a lot of Scottsbluff drivers are a little tentative when they talk with their automotive advisors. They want to ask questions but don't want to be embarrassed or seem pushy. Vehicles are very complicated and there's more to know about them than most of us have the time to learn. Maybe it's because vehicles have become so much more reliable that the average person just doesn't need to know as much to keep their vehicle on the road.You know, your local hospital has a Patient's Bill of Rights that they post throughout the hospital. We think our Scottsbluff automotive service customers also have a right to ask any question they need to understand what is wrong with their car and what it will take to fix it. They need to feel free to ask the cost and benefits of recommended services. And they certainly have a right to understand the financial end of the transaction.It's all about the communication. It's a little harder when you're trying to find the r ... read more

All NE pilots have checklists for every aspect of flying. They always use their checklists even if they only have two steps on them. They do this simply because a checklist is a great way to not forget steps. It is also how they can assure a predictable outcome. That is why Scottsbluff automotive service centers including Twin City Auto have procedural standards for each service they perform. Twin City Auto technicians are trained step by step. And they perform the procedures step by step, the same way each time. By training to procedural standards, NE service centers can assure a quality outcome. The job is done right every time and Scottsbluff customers leave happy with how their vehicle performs. Each company trains its technicians to standards. The NE automotive industry as a whole is very committed to standards of excellence and encourages individual NE service center operators to apply them to every vehicle they service. An example is how Twin City ... read more