Scottsbluff Auto Repair

When you head to the doctor, you probably have it in your mind what you're going to say about why you don't feel good.  That way your doctor can use that information to diagnose your problem. You might want to think of that same approach when you take your vehicle in for a repair. Experts say what will help the service advisor most is for you to bring in some well-organized descriptions about your vehicle's issues.  You might even want to write them down so you don't forget.  Is there an unusual smell?  What does it smell like?  Does the problem happen first thing after starting out? If there's an odd sound you hear, is it dependent on speed?  Does it change when you turn a corner?   Keep your expectations realistic.  Some conditions may take a long time to diagnose and repair.  If you go thinking you'll be in and out in no time, you might be disappointed when you're told there are other customers ahead of you and you may have to come b ... read more

Ever wonder how your vehicle’s transmission is connected to your wheels? After all, when you hit a pothole or some other uneven part of a road’s surface, there has to be something that can maintain the connection between the transmission and the wheel yet keep everything moving at the same speed.  That very cool device is called a CV joint, a kind of driveshaft running to each wheel.  The CV stands for constant velocity because it keeps the drive wheels moving at a constant speed (velocity).  They’re used mostly on front-wheel drive vehicles but also in rear-wheel and all-wheel drive vehicles. The joints move up and down and adjust to bumpy surfaces.  Plus, they are covered in a rubber boot which protects them from road debris and also holds lubrication in.  There’s a CV joint and boot on the transmission side and one on the wheel side.  Unfortunately, the spot that usually fails first is that rubber protective cover (the boot).&nbs ... read more

You may be one of those romantics who don't like giving (or getting) practical gifts for special occasions.  Just wait until one of those gifts helps you out of a big predicament in cold weather, and you realize that practical gifts can be life savers. Here are a few things you may give the cold-weather driver in your life—or suggest to someone else to give you! A portable air compressor.  If you've ever had a flat and you can't imagine trying to change a tire on a snowy, winter day, this may just get your tire pumped up enough to drive over to the repair facility.  Some are fancy and pricey, some are only a few bucks.  They plug into the cigarette lighter/12v outlet and will take a few minutes to pump up your tire. But it could save you a tow. Portable jump starter. These are relatively small power units (they easily fit in a car trunk) that can jump start your vehicle that has a dead battery.  Some even have an air compressor built in.  If you've ... read more

You probably have heard that expression, "A stitch in time saves nine." In other words, if you fix an issue at its early stages, it will prevent a much more difficult problem later. That's certainly the case with your vehicle, and here's a true story to demonstrate it. A driver noticed his vehicle was due for an oil change, so he took it in to his service facility early in the morning so he could wait while the work was performed. The technician routinely checks the battery on vehicles just before extreme weather is approaching (cold or hot), so with winter coming up, he hooked up the load tester (it measures voltage while a load is put on the battery). It showed the battery wasn't holding a charge well. The technician checked the manufacturing date on the battery, too (most batteries have a date stamped in code somewhere on them). The date showed it was five years old. While batteries can last more than five years, many technicians say you should expect to get anywhere from three to s ... read more

One might say the most challenging part of being an automotive service technician at Twin City Auto is diagnosing a problem before it can be fixed.Cars are made up of a bunch of complex systems. There usually could be a number of reasons for any given symptom. So, it's challenging to track down the actual cause of the problem. And it can be frustrating for the vehicle owner because it can take time and money to get to the bottom of a problem. If it's not something obvious, it's easy for the customer to focus on the fixing and not the diagnosing.Let us at Twin City Auto introduce you to something we'll call 'Customer Detective Work' –  helping your technician find clues to what's wrong.We start with the detective basics: What, Where and When. Play along with me; You come in to Twin City Auto and your car is making a funny sound... Q: Where's the sound? A: Around the right front wheel. Q: What kind of sound? A: Kind of a clunk, clunk sound. Q: When do you ... read more

You may remember a song that went, "Objects in the rearview mirror may appear closer than they are." While that was a song about life's lessons, there are a few things we should all know about how important rearview mirrors are to safe driving. While new electronic devices are helping drivers be aware of surrounding traffic in high-tech ways, the good old rearview mirror is still a dependable way of letting you know what's around you.  There are usually 3 on each vehicle, 1 attached to the windshield inside and 2 attached outside on each of the front doors. It's important that they be adjusted properly before you start driving (not while you're driving). Experts say the windshield rearview mirror should cover the area behind the vehicle while the outside mirrors should not simply duplicate that view but extend it to the sides, where blind spots normally are. Your rearview mirrors must be able to hold the positions they're adjusted in; it there's play in them or they move around, y ... read more

If you notice your brakes aren’t working like they used to, that’s the kind of thing that’s important to have checked out soon.  That’s because your brakes are extraordinarily important to the safe operation of your vehicle.  Sometimes you feel like your brake pedal is feeling a little soft or it’s lower than usual. Or you might feel like the brakes are on all the time, holding you back. Maybe when you release the brake pedal, it comes back up more slowly than usual. There are a few different problems that can cause your brakes to feel like any of those things, so bring your vehicle in to us and we can inspect them. One possible cause of those brake issues is a damaged or worn-out brake hose.  Your hydraulic brakes work by carrying brake fluid to each of your wheels.  There are steel lines that carry the fluid most of the way, but because your wheels are moving all the time, a flexible hose is used to connect the steel lines and the bra ... read more

You're heading down the road and you notice your vehicle is sputtering, like it's running out of gas.  But the gauge show's it's still got a quarter of a tank.  So what gives? It could be that your fuel pump is failing, meaning your engine is not getting enough gas to run properly.  While fuel pumps are built to last a long time, sometimes they fail.  Other symptoms you may have a bad fuel pump include your vehicle stalling and then refusing to start again, the engine overheating or a hum or whirr coming from around the gas tank.  Or, your Check Engine light may come on. Most fuel pumps are in the gas tank. They have a small electric motor in them.   When you bring your vehicle to our service center, a technician will run tests to confirm the fuel pump is getting power to it but has failed.  Some vehicles have an access panel so the fuel pump can be removed and replaced.  But in some vehicles that don't have that access panel, the technician ... read more

You may notice that when you get your vehicle's oil changed, your service adviser may recommend that you have your tires rotated at the same time.  The reasons are simple.  That will allow your tires to wear more evenly and reduce the noise your tires make as you drive down the road. There are different ways of rotating tires. If your vehicle has non-directional tires and the same size wheels at each corner, here are the different rotation patterns. For all-wheel drive and rear-wheel drive vehicles, one is called the rearward cross pattern.  The rear tires are moved to the front and stay on the same side of the vehicle, and the front tires are moved to the rear on the side opposite of where they were on the front.  For all-wheel and four-wheel drive vehicles, use the X pattern.  The rear tires are moved to the front on the opposite side of the vehicle, and the fronts are moved to the rear on the opposite side of where they were on the front. For front-wheel dri ... read more

Nearly every modern vehicle on the road today has power steering, a wonderful invention that makes steering take far less effort than it did in the "good old days."  Today, we take our steering for granted: until something goes wrong, that is. Most power steering these days is rack-and-pinion, the rack being a metal bar between the front wheels with notches in it and the pinion being a gear whose teeth fits into those notches.  Adding power assist makes it easy to turn. That assist comes in the form of hydraulic fluid that is pressurized by a pump powered by the engine, an electric motor that adds a power assist or a system that uses both an electric motor and hydraulic fluid. Your vehicle usually gives you a heads up that something is going wrong with its steering. Here are a few signs to look for: A humming, whirring, rubbing or grinding sound coming from you engine compartment when you turn. Signs of hydraulic fluid leaking, such as wet spots under your vehicle. The smell ... read more